BECAUSE SIMPLER IS BETTER! Announcing new FLAT RATE STANDARD SHIPPING of $8.75 for all customers starting June 1st. Professionals continue to receive FREE SHIPPING on all orders of $250 or more.
Standard Shipping
U.S. orders received by 6:30 pm ET are shipped the same business day they are placed. We pride ourselves on providing fast service at competitive prices. Our shipping and handling fee is a flat rate based on the total order amount (see standard shipping rates below). All professional orders sent standard shipping (via UPS) to United States addresses will be received within two (2) business days [patient orders within three (3) business days]. Orders shipped to US Post Office Boxes or military addresses (APO/FPO/DPO) will ship via United States Postal Service (USPS) at the carrier book rate; delivery of these orders will be delayed by one (1) business day. We also offer guaranteed Overnight and Saturday Overnight delivery at the carrier book rate (based on weight and distance).
U.S. Shipping Rates
Emerson is proud to offer (2) business day delivery for professionals and three (3) business days for patients to addresses within the United States.
Professionals (Standard Rate)
Orders up to $39.99 $6.75
Orders $40.00 - $249.99 $9.25
Orders over $250.00 Free Shipping
Patients (Standard Rate)
Orders up to $39.99 $6.75
Orders over $40.00 $9.25
New flat rate shipping of $8.75 for all customers starts June 1st!
Professional orders of $250 or more will continue to receive free shipping.
An additional $4.00 charge will be applied to all orders shipping to Alaska, Hawaii, and the Virgin Islands. NOTICE: This additional charge for shipping to these addresses will be increasing to $5.00 starting on June1, 2013.
Quantity discounts and promotional offers are calculated before shipping and handling rates are applied.
International Orders
Due to extended shipment timeframes, most U.S. territories (like Puerto Rico and Guam) are not included in our two-day professional/three-day patient shipping guarantee. To place an international (outside U.S.) order, call 603.656.9778 or place your order online at emersonecologics.com. All international orders are charged UPS book rate (whenever possible). Emerson is not liable for delays or losses due to Customs or import taxes and is unable to refund shipping charges for orders that are denied entry.
Heat Sensitive Shipping Policy
Products requiring shipment in a cool environment (perishable and frozen items) are subject to special shipping procedures due to their sensitive nature to ensure customers receive products in good condition. Emerson recommends that heat sensitive products ship with Overnight delivery. Heat sensitive products ordered after 6:30 pm Thursday and before 6:30 pm on Friday will be shipped out Monday when Overnight delivery is requested. Heat sensitive items are not eligible for return credit.
Drop Ship Orders
Drop ship orders to patients are shipped to arrive within three (3) business days. Standard patient shipping rates apply.
Drop ship orders placed via phone, fax, email or mail will incur an additional handling fee of $3.50 per order (to appear within the shipping and handling charge). Web orders do not incur this drop ship handling fee.
Brand Quantity Discounts†
Volume pricing discounts extended to our customers from select brands. Professionals only.
Allergy Research Group
5% on orders over $300
7.5% on orders over $1,000
10% on orders over $1,500
15% on orders over $2,500
Integrative Therapeutics
3% per case
Metabolic Maintenance
5% on orders over $500
10% on orders over $1,000
Pure Encapsulations
5% on orders over $300
7% on orders over $750
10% on orders over $1,500
15% on orders over $3,000
Vital Nutrients
5% on orders over $451
7.5% on orders over $896
10% on orders over $1,796
12% on orders over $3,796
†For any combination of products ordered from a manufacturer.
Terms
Orders should be placed via phone or web with payment by MasterCard, Visa, Discover, American Express or COD. COD orders are charged an additional $9.00 processing fee and are available for U.S. delivery only. All mail orders need to be accompanied by a check or money order. Credit terms may also be available; please contact Customer Support for a credit application. NOTICE: The COD processing fee will be increasing to $11.00 starting on June 1, 2013.
Special Order Items
Some products listed on our website and in our catalog are not kept in stock; these items are listed as ‘Special Order Items’ and are ordered upon your request. Special order items ship at the carrier’s book rate and are not eligible for return unless damaged.
Out of Stock Items
If an item ordered is out of stock, you will receive the remainder of your order with the out of stock item on back order. We will ship your out of stock item as soon as it is available, usually within 10–14 business days. You will only be charged for your out of stock item when it is shipped.
Price Changes
All prices are subject to change without notice. Not liable for errors or omissions.